Platform 26: It worked once why do it again?

Go Transit suffers from two syndromes which are veryapparent in their response to Ed Drass' article on theuse of Platform 26 and 27.

Early in the article he mentions that the issue is thatthe stairway is wide enough for two people but the dooris narrow and only lets one person through at a time.

To which Go states that the platforms are as large as theycan be without removing tracks. Duh, we are not complainingabout the platforms. The doors on platform 4 could easily havebeen placed on platform 26 had the door frame been made wider.

Now let's look at "It worked once why do it again". The reasonI say this is that all the older platforms have doorways wide enough for two people to get through so why change that for platform 26. Now let's lookat Thomas' comment "The design is being reviewed to see if wider doors or double doorscan be developed at each stairwell"

These after thoughts seem to be huge with go transit. I recommend the following solution.

1) The engineers on any project related to the rider should have to ride the effected train both before design an on the first trip during rush hour both directions. That way any changes can be started the day of the first trip not after a load of customers complain and an article is written.

2) Committe members and dispatch operators should be obliged to take a rush hour train preferrably one of the major delayed trains and keep an eye out for possible improvement in switch optimization and other optimizations in train scheduling.

If go transit were to implement these two solutions you would probably see a lot of issues get resolved. I look forward to Go Transit's comments in this manner and for a timeframe on implementing at least solution 2.