Thursday, June 24, 2010

Go Trains Go, Stop Via Stop (G20)

Its like the little train that could. We have less access to the tracks, we have lower priority at Union Station but bring on the G20 and Go Transit is running trains. Via cancelled all trains in and out of Union Station.

Way to Go Go Transit. Good job. Neither Rain, Nor Sleet, Nor gloom of night, Nor G20, Go Train will get you there and back.

Friday, June 18, 2010

Go Transit Preparing Passengers With Pre-G20 Delays

Probably not on purpose but the dreaded signal issues have come back this week. Delays of half an hour on the evening rush.

Think of it as a practice run for next week when there are protesters and other reasons for even longer delays. If you could not handle the half hour delay during the rush then probably you should stay home next Friday because odds are they will be longer. Even Go Transit is telling people to bring snacks and drinks in preparation.

For your own safety follow Go Transits advice and try and bring extra water and food. Also, try and sit in one of the coaches that have a larger washroom just in case.

If you have any comments or suggestions for passengers on making next weeks delays bearable please comment on this post.

Tuesday, June 15, 2010

New Uniforms For Safety Officers

I just got an alert from Go Transit on the new uniforms they will start wearing June 21st. Be sure to compliment them on them and ask them to help if you need it.

On Monday, June 21st, we are introducing a fresh new look for our Transit Safety Officers. Designed to increase officer visibility and profile, it will make it easier for passengers to find the assistance they need. This new uniform reflects GO Transit’s commitment to customer service, passenger safety and easy access to friendly assistance.
Our Transit Safety Officers receive comprehensive training in customer service, law enforcement, first aid and CPR, and in their day to day roles carry out a variety of activities to enhance service reliability, business continuity, passenger safety, comfort and security.
They are equipped to handle a variety of emergencies and strategically deployed throughout our system with a primary focus to ensure passenger safety at all times.
Please click on the link http://www.gotransit.com/public/en/travelling/safety.aspx for an in depth look into the roles of our Transit Safety Officers.
If you have any tips or information regarding Go Transit Safety you would like to share with the group please comment on this blog or email them to Susan Fischer at susan@clinchportal.com