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I just wanted to say. I recently got an email response from Ashley Ward and I have to tell you
I am always impressed with her helpfulness. If you do end up connecting with her at customer service be sure to be polite to her as she is one of the good ones over there. She will help you if she can.
She found out about my concern about not being able to email directly and instead having to use the form and she was able to get me the proper email address for those that need it you can use publicrelations@gotransit.com
The other customer service co-ordinators have a lot to learn from Ashley, she is phenomonal.
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