Heated clash breaks out on TTC streetcar between passengers and driver

Instead of dealing with the issue with the TTC driver, we are punishing the customer.
TTC drivers get away with a lot of things and when people complain they get booted off the street car or
drivers get rude and nasty escalating the situations.  If they were simply polite like Go Transit Staff then
a lot of these heated situations can be resolved before they escalate.

Really, Go Transit should consult TTC on customer service and customer relations or more of this will happen.

http://www.thestar.com/news/article/1021534--heated-clash-breaks-out-on-ttc-streetcar-between-passengers-and-driver?bn=1

I look forward to comments on this situation or other incidents you had with ttc.